Bilingual Customer Training & Adoption Specialist

Zenoti; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Zenoti seeks a bilingual Training Specialist to drive customer product adoption through training and implementation support. You will create standardized materials and deliver live, online, and remote trainings in Spanish, French, and English.

You’ll work with customers to identify training needs, develop plans, and track training objectives, while remaining up to date with product knowledge and market dynamics. Travel up to 50% is required.

Qualifications

• Bachelor's degree in CS/Engineering/IS/ED/LD or similar field.
• 2-4 years in customer-facing, teaching, training, or instructional design roles.
• Fluency in European languages a plus; travel up to 50%.

Responsibilities

• Deliver customer training in Spanish, French and English across channels (live, online, remote).
• Develop standardized training materials and curriculum with clear objectives.
• Identify customer needs, plan training plans, and track objectives and results.
• Stay up to date with product knowledge and market dynamics; support adoption goals.

Skills

Spanish language

French language

English language

Customer service

Remote collaboration

Education

Bachelor's degree in CS/Eng/IS/Ed/LD

Tools

Camtasia Studio

Articulate

Adobe Captivate

LMS

Job description

Zenoti seeks a bilingual Training Specialist to drive customer product adoption through training and implementation support. You will create standardized materials and deliver live, online, and remote trainings in Spanish, French, and English.

You’ll work with customers to identify training needs, develop plans, and track training objectives, while remaining up to date with product knowledge and market dynamics. Travel up to 50% is required.