Software Trainer - Hospitality

Deerfoot IT Resources Limited; Hounslow; Hybrid; GBP 37,000 - 48,000; Full time

Job summary

Deerfoot IT Resources Limited seeks a Software Trainer - Hospitality based in Hounslow. The role involves delivering instructor-led training across the UK and Europe, with up to 70% travel to customer sites.

You will train hotel teams on a leading hospitality software platform, starting with a weeks-long onboarding period in the Hounslow office before transitioning to onsite and occasional remote sessions. The contract lasts 12 months, with sessions typically up to five days.

Qualifications

• Experience delivering instructor-led training to adult learners.
• Ability to translate complex software workflows into clear, actionable learning.
• Strong communication and classroom management skills.

Responsibilities

• Deliver instructor-led training for onboarding hotel properties, onsite or remote.
• Run adoption sessions after go-live, plus masterclasses and ad hoc sessions.
• Present product overviews, demos and full product training to internal colleagues.
• Handle training administration: invites, travel bookings, expenses, post-session recaps.
• Coordinate with Project Manager and delivery team for smooth handovers.
• Report on training progress and assist with resolving issues during sessions.

Skills

Presentation skills

Facilitation

Training delivery

Customer focus

Time management

Travel readiness

Job description

Software Trainer - Hospitality

Hounslow base - Up to 70% Travel Across the UK and Europe

12 Month Contract - Start Mid-November

Up to 230 p/d Umbrella Rate - Inside IR35

Do you love turning complex software into something people feel confident using from day one?

This Software Trainer - Hospitality contract puts you in front of hotel teams across the UK and Europe, delivering instructor‑led training on a leading hospitality software platform. You'll be based in Hounslow, with up to 70% of your time spent travelling to customer sites.

It's a 12 month contract paying up to 230 p/d, starting in mid-November. You'll spend your first few weeks in the Hounslow office learning the product, then head out to train customers, mostly onsite and sometimes remotely, in sessions of up to five days.

What You'll Be Doing

• Delivering instructor‑led training for newly onboarding hotel properties, onsite or remote
• Running adoption sessions after go‑live, plus masterclasses and ad hoc sessions tailored to each customer
• Presenting product overviews, demos and full product training to internal colleagues
• Handling training admin, including invites, travel bookings, expenses and post‑session recaps
• Working with the Project Manager and delivery team to keep training handovers smooth
• Reporting and helping resolve support cases that arise during training

What You'll Bring

• Strong presentation and facilitation skills, with a calm, approachable classroom style
• The ability to turn complex system workflows into practical, easy‑to‑follow learning
• A customer‑focused, well‑organised approach to managing your own time and travel
• Willingness to travel up to 70% of the time, including the occasional weekend

Desirable: Hotel industry training experience, a driving licence (some sites are remote), additional languages, storytelling‑led learning design

This role may suit candidates who have held roles including: Training Specialist, Systems Trainer, Technical Trainer, Customer Trainer, Training Consultant, Application Trainer

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.