Remote Spanish-Speaking Client Training Specialist

IDeaS Revenue Solutions; Greater London; Remote; GBP 55,000 - 70,000; Full time

Job summary

IDeaS Revenue Solutions in the United Kingdom is seeking a Sr Associate Online Client Training Specialist to deliver remote client training on the IDeaS suite, primarily for multilingual hotel clients. You will coach, configure, and integrate solutions, with occasional face-to-face sessions and follow-up reporting to ensure successful adoption.

The role requires 3+ years in hotel revenue management, fluent Spanish, and strong training skills.

Qualifications

• 3+ years of hotel revenue management experience.
• Professional level fluency in Spanish.
• Training or teaching experience along with strong group training skills.
• Experience in working with international audiences.
• In-depth understanding of revenue management concepts.
• Ability to travel (up to 25%) and flexibility to work in changing environments.

Responsibilities

• Deliver remote training, coaching and facilitation sessions to individuals and groups using Teams, Zoom etc.
• Assist in configuring IDeaS systems at client sites or virtually to maximize benefit post-installation.
• Guide clients on integrating IDeaS into hotel operations and culture.
• Provide face-to-face training to clients when needed using approved materials.
• Capture and communicate client requirements in real time to the IDeaS team.
• Prepare detailed status and summary reports after each training assignment.
• Ensure training materials meet format standards and convey professionalism.
• Identify further training needs at client sites to maximize system benefits.
• Contribute to development and review of training materials.
• Advise hotels on business practices related to IDeaS system.
• Train and mentor other team members and share expertise.
• Demonstrate IDeaS concepts in sales contexts during client visits or trade shows.
• Coordinate with instructional design and learning management system teams.
• Perform other duties as assigned.

Skills

Hotel revenue management

Spanish fluency

Training experience

International audiences

Software training

Travel flexibility

Job description

IDeaS Revenue Solutions in the United Kingdom is seeking a Sr Associate Online Client Training Specialist to deliver remote client training on the IDeaS suite, primarily for multilingual hotel clients. You will coach, configure, and integrate solutions, with occasional face-to-face sessions and follow-up reporting to ensure successful adoption.

The role requires 3+ years in hotel revenue management, fluent Spanish, and strong training skills.