Remote SMB Account Manager – Upsell & Growth

Ringcentral, Inc.; City of Westminster; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading global communications company is seeking a Small Business Account Manager to handle and grow a portfolio of over 200 existing accounts. This inside sales role involves leveraging B2B sales skills to develop customer relationships and identify upsell opportunities within our client base. The ideal candidate will possess 1-3 years of B2B sales experience, strong customer service skills, and a proactive approach to problem-solving. RingCentral offers a comprehensive benefits package and the flexibility to work in hybrid or remote setups.

Benefits

Comprehensive medical, dental, and life insurance

Pension

Paid time off

Wellness programs

Employee Assistance Program

Free legal services

Qualifications

• 1-3 years of B2B sales experience in the tech sector.
• Demonstrated success in maintaining a customer base and upselling services.
• Excellent customer service skills for remote support.

Responsibilities

• Become the expert on RingCentral's services.
• Align with channel partners to maximize revenue growth.
• Innovate ways to sell services in small business markets.

Skills

B2B sales experience

Customer service orientation

Sales record of exceeding quotas

Strong initiative and creativity

Ability to make recommendations based on needs

Experience in working with channel partners

Job description

A leading global communications company is seeking a Small Business Account Manager to handle and grow a portfolio of over 200 existing accounts. This inside sales role involves leveraging B2B sales skills to develop customer relationships and identify upsell opportunities within our client base. The ideal candidate will possess 1-3 years of B2B sales experience, strong customer service skills, and a proactive approach to problem-solving. RingCentral offers a comprehensive benefits package and the flexibility to work in hybrid or remote setups.