Remote ServiceNow Administrator | ITSM & Workflow Expert

Rhian_Convatec; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global medical technology firm is seeking a skilled ServiceNow Administrator responsible for the operation and maintenance of the ServiceNow platform. The ideal candidate will have experience in administering ServiceNow, knowledge of ITSM best practices, and strong analytical skills. This role supports organizational change and offers annual bonuses, flexible working hours, and professional development opportunities within a stable and internationally recognized company.

Benefits

Annual global incentive plan bonus

Flexible working hours

Home office possibilities

Career opportunities for internal employees

Team building and other employee events

Qualifications

• ServiceNow Certified System Administrator (CSA) is highly desired.
• Knowledge of IT Service Management (ITSM) best practices is crucial.

Responsibilities

• Configure, maintain and administer the ServiceNow instance.
• Develop and maintain ServiceNow workflows, forms, reports, and integrations.
• Provide support and troubleshooting assistance to ServiceNow users.

Skills

Experience administering and configuring ServiceNow

Knowledge of IT Service Management (ITSM) best practices

Scripting knowledge (JavaScript, HTML/CSS)

Analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Education

ServiceNow Certified System Administrator (CSA)

Other ServiceNow certification or micro-certification

Job description

A global medical technology firm is seeking a skilled ServiceNow Administrator responsible for the operation and maintenance of the ServiceNow platform. The ideal candidate will have experience in administering ServiceNow, knowledge of ITSM best practices, and strong analytical skills. This role supports organizational change and offers annual bonuses, flexible working hours, and professional development opportunities within a stable and internationally recognized company.