Remote-Ready Customer Service Advisor | Flexible Hours

Synergy Recruitment Ltd; Wilmslow; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free parking

28% employer pension

Hybrid/remote after training

Job summary

Synergy Recruitment Ltd in Wilmslow is hiring a Customer Service Advisor. The role offers 37 hours per week with flexi time, starting with office-based training in Wilmslow and transitioning to mostly remote work thereafter.

You’ll handle inquiries via phone, email, live chat, WhatsApp and online messages, while updating case information in a bespoke system. The salary starts at £27,274 per year and rises to £29,071 per year with incremental increases within the band.

Qualifications

• Previous phone-based customer service experience.
• Able to work from the Wilmslow office every day during training.

Responsibilities

• Handling enquiries by phone, email, live chat, WhatsApp and online messages.
• Updating case information on the bespoke system.
• Sending out and processing paper applications.

Skills

Customer service

Phone support

Job description

Synergy Recruitment Ltd in Wilmslow is hiring a Customer Service Advisor. The role offers 37 hours per week with flexi time, starting with office-based training in Wilmslow and transitioning to mostly remote work thereafter.

You’ll handle inquiries via phone, email, live chat, WhatsApp and online messages, while updating case information in a bespoke system. The salary starts at £27,274 per year and rises to £29,071 per year with incremental increases within the band.