Customer Service Advisor — Start Your Career (Temp → Perm)

Synergy Recruitment Ltd; Middlewich; On-site; GBP 18,000 - 22,000; Full time

Job summary

Synergy Recruitment Ltd in Middlewich is looking for a Customer Service Advisor to start ASAP on a temporary contract with a view to permanent after 12 weeks. You\'ll join a friendly team in a modern, open-plan office, with opportunities to learn and grow through full training and on-the-job support.

The role involves handling around 100 calls per day, booking and rescheduling appointments, and updating records on the in-house system.

Qualifications

• Previous experience in a customer-facing role (retail, hospitality, care, beauty or office-based CS)
• Polite and professional telephone manner
• Ability to learn new IT systems

Responsibilities

• Handle approximately 100 calls per day
• Book, rearrange and cancel appointments
• Update records on the in-house system

Skills

Customer service experience

Telephone etiquette

IT systems literacy

Job description

Synergy Recruitment Ltd in Middlewich is looking for a Customer Service Advisor to start ASAP on a temporary contract with a view to permanent after 12 weeks. You\'ll join a friendly team in a modern, open-plan office, with opportunities to learn and grow through full training and on-the-job support.

The role involves handling around 100 calls per day, booking and rescheduling appointments, and updating records on the in-house system.