Remote Norwegian-Speaking Customer Support Specialist (UK)

Yolk Recruitment; Cardiff; A distancia; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Giving Day

5% employer pension contribution

Medicash healthcare

Cycle to Work

LinkedIn Learning licence

Life assurance

Employee benefits portal

Descripción de la vacante

Yolk Recruitment is seeking a Norwegian-speaking Customer Support Representative to join our international team on a fully remote basis for UK-based applicants. You will manage contractor accounts, assist with onboarding and renewals, and ensure compliance while delivering high-quality customer service.

Fluency in English and Norwegian is essential, with at least 2 years in customer support and 1 year in a contact centre, plus 1 year of home-based work experience.

Formación

• Fluent in English and Norwegian (reading, writing and speaking).
• Based in the UK.
• At least 2 years' experience in customer support or customer service.
• At least 1 year in a contact centre environment.
• Minimum 1 year of work-from-home experience.

Responsabilidades

• Handle enquiries via telephone, email and live chat.
• Assist contractors with account registration and onboarding.
• Guide customers through compliance requirements and onboarding milestones.
• Manage a portfolio of contractor accounts and maintain relationships.

Conocimientos

Bilingual English/Norwegian

Customer service experience

Remote/work-from-home experience

Strong written and verbal skills

Herramientas

Microsoft 365

Descripción del empleo

Yolk Recruitment is seeking a Norwegian-speaking Customer Support Representative to join our international team on a fully remote basis for UK-based applicants. You will manage contractor accounts, assist with onboarding and renewals, and ensure compliance while delivering high-quality customer service.

Fluency in English and Norwegian is essential, with at least 2 years in customer support and 1 year in a contact centre, plus 1 year of home-based work experience.