Norwegian Speaking Customer Service Advisor

Euro London Appointments Ltd; Essex; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

Euro London Appointments Ltd is seeking a Norwegian-speaking customer service professional to join a leading international organisation. You will handle enquiries via phone, email and live chat, delivering accurate information and resolving issues to ensure a positive customer experience.

The role is hybrid with offices in Essex or Northamptonshire; candidates with a car for 1–2 days a week are preferred. The position offers £32,000 salary equivalent on a temp-to-perm basis, with weekly pay to

Qualifications

• Fluency in Norwegian and English
• Ideally some previous customer service, customer support, or contact centre experience
• Excellent problem solving and organisational abilities
• Confident using CRM systems and Microsoft Office applications
• Able to manage multiple priorities in a fast-paced environment
• This role is hybrid and the company has an office in either Essex or Northamptonshire. Ideally candidates will have a car to access the office 1 or 2 days per week.

Responsibilities

• Support customers across phone, email, and live chat.
• Resolve enquiries and complaints in a professional and timely manner.
• Build strong customer relationships through excellent communication.
• Liaise with internal teams to ensure effective issue resolution.
• Maintain accurate records using CRM systems.
• Meet service standards and performance targets.

Skills

Norwegian language

English language

Customer service

CRM systems

MS Office

Organizational skills

Tools

CRM systems

Microsoft Office

Job description

Are you a fluent Norwegian speaker with a passion for delivering exceptional customer service? We are seeking a customer focused professional to join a leading international organisation supporting customers across multiple channels.

As the main point of contact for Norwegian speaking customers, you will handle a variety of enquiries via phone, email, and chat, providing accurate information, resolving issues, and ensuring a positive customer experience from start to finish.

Key Responsibilities

• Support customers across phone, email, and live chat.
• Resolve enquiries and complaints in a professional and timely manner.
• Build strong customer relationships through excellent communication.
• Liaise with internal teams to ensure effective issue resolution.
• Maintain accurate records using CRM systems.
• Meet service standards and performance targets.

About You

• Fluency in Norwegian and English
• Ideally some previous customer service, customer support, or contact centre experience.
• Excellent problem solving and organisational abilities.
• Confident using CRM systems and Microsoft Office applications.
• Able to manage multiple priorities in a fast-paced environment.
• This role is hybrid and the company has an office in either Essex or Northamptonshire. Ideally candidates will have a car to access the office 1 or 2 days per week.

What's on Offer?

• £32,000 salary equivalent on a temp to perm basis
• Weekly pay on hourly rate to begin with
• Possibility of temp to perm if things go well
• November start

This is an excellent opportunity for a Norwegian speaking customer service professional looking to join a global business that values customer experience and employee development.