Remote Intakes & Placement Specialist (DMV Area)

General Dynamics Information Technology; City Of London; Remote; GBP 40,000 - 60,000; Part time

Job summary

A technology firm providing support to government agencies is seeking a candidate for a remote support role. Responsibilities include handling emergency hotline calls, analyzing requests for vulnerable populations, and coordinating placements. Candidates should have a Bachelor's Degree in Social Work, Sociology, or Psychology, along with 2+ years of relevant experience. Competitive hourly pay and comprehensive benefits are offered.

Benefits

AI-powered career tool

Comprehensive benefits and wellness packages

401(k) with company match

Competitive pay and paid time off

Military-friendly workplace

Qualifications

• 2+ years of related experience with a BA/BS degree.
• Experience working with immigrant, refugee, and underserved populations is preferred.

Responsibilities

• Answers emergency hot-line calls and responds to an e-mail based resource inbox.
• Receives and analyzes complex requests to place participants into care.
• Determines placement action based on demographic information.
• Documents and refers to appropriate persons.
• Maintains confidential files and records.

Skills

Excellent written and verbal communication skills

Strong attention to detail

Bilingual Spanish/English

Strong organizational skills

Education

Bachelor's Degree in Social Work, Sociology, Psychology or related discipline

Tools

MS Excel

Job description

A technology firm providing support to government agencies is seeking a candidate for a remote support role. Responsibilities include handling emergency hotline calls, analyzing requests for vulnerable populations, and coordinating placements. Candidates should have a Bachelor's Degree in Social Work, Sociology, or Psychology, along with 2+ years of relevant experience. Competitive hourly pay and comprehensive benefits are offered.