Remote Inside Sales Digital Account Manager – Commission

Lyreco Group; Halford CP; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Monthly commission

31 days holiday

Work from home after probation

Pension & Life Assurance

Cycle to Work Scheme

Vouchers (retail/eye care)

Volunteer days

Career development program

Referral scheme

Long service awards

Career break after 3 yrs

Sports & Social Club

Company values

Job summary

Lyreco Group is seeking an Inside Sales Digital Account Manager to join our head office in Telford. You will work in a dynamic, office-based environment, engaging with customers daily to conduct business reviews and create value at every interaction.

You will drive revenue by building relationships, managing accounts, and identifying opportunities to upsell while maintaining thorough CRM records and delivering customer-focused service.

Qualifications

• Experience in a telephone-based environment is essential.
• Keen to exceed KPIs and earn commission.
• Excellent communication and relationship-building skills with customers and colleagues.
• Strong listening and objection-handling abilities.
• Able to work effectively in a team and autonomously.

Responsibilities

• Manage and develop customer base to exceed targets.
• Maintain accurate CRM account records at all times.
• Take and resolve customer queries within agreed timescales.
• Accelerate account spend and identify opportunities to cross-sell.

Skills

Telephone-based experience

Target driven

Active listening

Communication

Teamwork and independence

Job description

Lyreco Group is seeking an Inside Sales Digital Account Manager to join our head office in Telford. You will work in a dynamic, office-based environment, engaging with customers daily to conduct business reviews and create value at every interaction.

You will drive revenue by building relationships, managing accounts, and identifying opportunities to upsell while maintaining thorough CRM records and delivering customer-focused service.