Inside Sales Digital Account Manager - Hybrid (Remote)

Lyreco UK and Ireland; Telford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

31 days holiday

Work from home after probation

Pension & Life Assurance

Cycle to Work Scheme

Eye care vouchers

Volunteer days

Career development programme

Referral scheme

Long service awards

Career break

Job summary

Lyreco UK and Ireland invites applications for an Inside Sales Digital Account Manager based at our Head Office in Telford. You will engage daily with customers, conduct business reviews and drive value at every interaction in a dynamic office environment.

You’ll build relationships, exceed targets, and manage CRM records while pursuing opportunities to grow account spend. The role offers monthly commission and a range of benefits.

Qualifications

• Experience in a telephone-based environment.
• KPI/commission-driven mindset.
• Strong listening and communication to build relationships.
• Able to work well in a team and independently.

Responsibilities

• Build and manage a customer base to exceed targets.
• Maintain CRM records accurately and timely.
• Resolve queries within agreed timescales.
• Identify opportunities to accelerate spend and upsell.
• Conduct regular customer business reviews.

Skills

Telephone-based experience

Target driven

Active listening

Communication skills

Team player

Job description

Lyreco UK and Ireland invites applications for an Inside Sales Digital Account Manager based at our Head Office in Telford. You will engage daily with customers, conduct business reviews and drive value at every interaction in a dynamic office environment.

You’ll build relationships, exceed targets, and manage CRM records while pursuing opportunities to grow account spend. The role offers monthly commission and a range of benefits.