Remote Gaming Community Moderator (English & French)

Arise Virtual Solutions; Remote; GBP 20,000 - 30,000; Full time

Job summary

A remote support services company is looking for a Community Moderator to provide email and chat support for a major gaming client. This role requires proficiency in both English and French and a passion for gaming. Responsibilities include engaging with players, moderating community channels, and ensuring excellent customer service. No degree is necessary, making it a great opportunity for self-motivated individuals who wish to work from home and develop their own customer support business.

Qualifications

• Self-motivated with outstanding problem-solving skills.
• Ability to navigate multiple systems efficiently.
• Excellent written, listening, and verbal communication skills.

Responsibilities

• Provide email and chat support for gaming clients.
• Engage with players and resolve issues.
• Moderate community channels, applying client moderation guidelines.

Skills

Proficiency in English

Proficiency in French

Problem-solving skills

Patience

Empathy

Excellent communication skills

Job description

A remote support services company is looking for a Community Moderator to provide email and chat support for a major gaming client. This role requires proficiency in both English and French and a passion for gaming. Responsibilities include engaging with players, moderating community channels, and ensuring excellent customer service. No degree is necessary, making it a great opportunity for self-motivated individuals who wish to work from home and develop their own customer support business.