Remote Demo Architect (EMEA) – Automation & Demos Lead

GitLab; United Kingdom; Remoto; GBP 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible Paid Time Off

Equity Compensation

Growth and Development Fund

Parental Leave

Team Member Resource Groups

Descrizione del lavoro

GitLab is seeking a Demo Architect to accelerate hands-on experiences for field teams, demos, and trials across GitLab.com and internal environments.

The role blends software engineering, infrastructure, and customer-facing work, collaborating with Solutions Architects, Account Executives, and Customer Success to deliver practical demo solutions. Remote-friendly with periodic travel, strong emphasis on automation and self-service.

Competenze

• Experience building software, systems, or internal tools for technical users or business teams.
• Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation.
• Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows.
• Familiarity with monitoring/observability tools to shorten investigation time when something breaks.
• Comfort communicating and collaborating with technical and non-technical stakeholders across teams.
• Ability to operate independently in a remote, asynchronous environment, with willingness to travel periodically.

Mansioni

• Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments.
• Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners.
• Provision and support infrastructure that enables hands-on customer experiences across GitLab.com, demo instances, and internal environments.
• Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions.
• Learn and document go-to-market workflows (e.g., demos/workshops/trials) and automate repetitive steps.
• Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors.
• Advise on sales opportunities when specialized technical demo support or custom solutions are needed.
• Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat.
• Support internal teams that rely on demo or test infrastructure, helping keep those environments available and useful.
• Troubleshoot urgent demo/workshop environment issues under pressure and communicate status clearly to stakeholders.

Conoscenze

Software engineering

Automation & SRE

Documentation

Cross-functional collaboration

Remote collaboration

Descrizione del lavoro

GitLab is seeking a Demo Architect to accelerate hands-on experiences for field teams, demos, and trials across GitLab.com and internal environments.

The role blends software engineering, infrastructure, and customer-facing work, collaborating with Solutions Architects, Account Executives, and Customer Success to deliver practical demo solutions. Remote-friendly with periodic travel, strong emphasis on automation and self-service.