EMEA Forward Deployed Engineer - AI-Driven SDLC Leader

GitLab; United Kingdom; Remote; GBP 120,000 - 180,000; Full time

Job summary

GitLab’s Forward Deployed Engineering team is a field-facing product engineering function focused on AI adoption, strategic customer outcomes, and direct contributions to GitLab’s product.

This isn’t a traditional field engineering role; you’ll engage directly, diagnose problems, collaborate with the right teams, contribute code or technical solutions, and transition outcomes into normal ownership when the customer is stable.

Qualifications

• Staff-level experience building, operating, or improving complex production software systems.
• Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
• Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems.

Responsibilities

• Contribute production-quality code to GitLab’s product and adjacent systems.
• Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work.
• Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability.
• Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations.
• Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns.

Skills

Staff-level engineering

Ruby on Rails / Go

AI-driven development

Customer engagement

Problem diagnosis

GitLab CI/CD

Open collaboration

Git

Kubernetes

PostgreSQL

Redis

Docker

Vue/TypeScript

Tools

Git

Kubernetes

PostgreSQL

Redis

Docker

Vue/TypeScript

Job description

GitLab’s Forward Deployed Engineering team is a field-facing product engineering function focused on AI adoption, strategic customer outcomes, and direct contributions to GitLab’s product.

This isn’t a traditional field engineering role; you’ll engage directly, diagnose problems, collaborate with the right teams, contribute code or technical solutions, and transition outcomes into normal ownership when the customer is stable.