Remote Customer Expert - Fast-Track Your Service Career

Teleperformance; Sheffield; Remote; GBP 26,000; Full time

Job summary

A global outsourcing Contact Centre is hiring a Customer Expert for a temporary contract in the UK. This role involves handling inbound service calls, providing assistance with various customer queries, and ensuring adherence to policies. Candidates should have strong verbal skills, customer service experience, and basic computer proficiency. Comprehensive training and various benefits are included, with work-from-home arrangements.

Benefits

28 days holiday

Lifestyle Benefits programme

Employee Assistance programme

Recognition awards

Qualifications

• Experience in a target-driven environment.
• Flexibility and resilience in handling calls.
• Basic computer skills.

Responsibilities

• Handle inbound customer service calls.
• Provide advice and progress checks on applications.
• Ensure adherence to policies and procedures.

Skills

Strong verbal and written skills

Customer Service experience

Attention to detail

Ability to navigate multiple systems

Professional and friendly telephone manner

Job description

A global outsourcing Contact Centre is hiring a Customer Expert for a temporary contract in the UK. This role involves handling inbound service calls, providing assistance with various customer queries, and ensuring adherence to policies. Candidates should have strong verbal skills, customer service experience, and basic computer proficiency. Comprehensive training and various benefits are included, with work-from-home arrangements.