Remote Consultant

Simpler Law; Remote; GBP 22,000 - 30,000; Full time

Job summary

A national specialist legal services company is seeking a Home Based Phone Sales Consultant to engage with clients about their legal arrangements. The role involves reviewing existing plans and providing guidance through phone or Zoom, ensuring informed decisions are made. Ideal candidates will have a strong customer service background, excellent rapport-building skills, and a minimum of 5 years of experience in related fields. Opportunities for product training are provided at the company's office in Lincoln.

Qualifications

• Minimum 5 years experience in customer service or sales roles.
• Ability to manage client conversations effectively.
• Strong organizational and communication skills.

Responsibilities

• Speak to 3-4 existing clients daily regarding their arrangements.
• Advise clients on their best plans via phone or Zoom.
• Conduct calls during office hours between 9 am and 5 pm.

Skills

Customer Service Skills

Rapport Building

Decision Making Assistance

Database Access

Administrative Skills

Job description

The Company

With over 30 years working in the Customer Services sector, specialising in Wills & Estate Planning. At Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and we work in a regulated environment with over 220,000 satisfied customers. Simpler Law Limited is looking for further additions to our well established, existing Client Team as a full time employed Home Based Phone Sales Consultant.

Your Job

Your day is prearranged for you to speak to 3-4 of our existing clients per day, to review their existing arrangements, to ensure it is still the best plan for them and advise accordingly via phone or zoom. These calls are daytime appointments only, arranged between 9am and 5pm. Full product training provided at our head office in Lincoln.

We are a national specialist legal services company, dealing with Wills, trusts, conveyancing and probate. We receive between 120-150 new referrals per day from all over the UK, from various sources, including introducers, advertising and existing clients and are a rapidly expanding company.

Job Requirements

• Great Customer Service Skills
• Great Rapport Building
• Can help clients make informed decisions
• Able to access a database
• Admin Skills

Minimum 5 years experienc...