Remote Cluster Manager — Lead Multi-Store Retail Teams

TGJones; Lewisham; On-site; GBP 39,000 - 41,000; Full time

Job summary

A retail company in the UK seeks a Cluster Manager to oversee multiple locations. The ideal candidate is an experienced retail leader with a proven track record in multi-site management. Responsibilities include driving customer service excellence and team development, ensuring compliance standards are met, and fostering a collaborative work culture. The role emphasizes a people-first leadership approach, supporting growth and operational objectives across stores.

Benefits

Employee discounts

Generous 3rd party discounts

Employee assistance programme

Flexible shifts

Company pension

Qualifications

• Experience as a Store Manager or equivalent, ideally with exposure to multi-site management.
• Proven ability to lead and inspire diverse teams to meet ambitious performance targets.
• Strong organizational skills in a fast-paced environment.

Responsibilities

• Lead and inspire a group of stores, ensuring exceptional customer service.
• Translate strategic goals into focused, actionable plans.
• Ensure compliance with legal, health, and safety standards.

Skills

Team leadership

Operational excellence

People development

Organizational skills

Job description

A retail company in the UK seeks a Cluster Manager to oversee multiple locations. The ideal candidate is an experienced retail leader with a proven track record in multi-site management. Responsibilities include driving customer service excellence and team development, ensuring compliance standards are met, and fostering a collaborative work culture. The role emphasizes a people-first leadership approach, supporting growth and operational objectives across stores.