Relief Security Officer

Anchor Group Services; Chatham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider is seeking a Relief Security Officer based at Chatham Docks to ensure a safe environment for visitors and staff. Responsibilities include conducting patrols, responding to incidents, and maintaining security standards. The ideal candidate will have a valid SIA Licence, excellent communication skills, and the ability to remain flexible in shift coverage. A competitive pay rate of £12.60 per hour is offered along with various training benefits to help advance your career.

Benefits

Access to a range of nationally recognised courses

Access to SIA and First Aid training at discounted rates

Job-related pension plan

Cycle to Work Scheme Available

Full uniform provided

Free Employee Assistance Programme 24/7

Qualifications

• Full 5-year employment checkable history.
• Customer service experience and confidence to handle conflict in a correct manner.
• Excellent communication skills both written and verbal.

Responsibilities

• Conduct regular patrols throughout the shopping centre.
• Respond promptly to incidents and maintain accurate records.
• Support the site security team by being flexible and reliable.

Skills

CCTV

Customer Service

Communication skills

Computer Skills

Military Experience

Law Enforcement

Education

Valid frontline SIA licences DS or SG

Job description

Job Role: Relief Security Officer

Working Hours: Zero hours

Pay: 12.60 per hour

Location: Chatham Docks - Chatham Kent ME4 4SW

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced security officer to join our established security team based at Chatham Docks as a Relief Security Officer.

You will be responsible for conducting regular patrols throughout the shopping centre monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents liaise professionally with members of the public and site management and maintain accurate records in line with operational procedures. A strong presence attention to detail and commitment to upholding site security standards are essential.

As a Relief Security Officer you will be required to support the site security team by being flexible and reliable to cover shifts as required this includes working a variety of hours and shifts.

The successful candidate must have a valid SIA Licence as a minimum with CCTV preferred but not essential as training will be provided.

Duties include

• Protecting the clients property people and / or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations information occurrences and surveillance activities
• Maintaining organisations stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site providing a professional and friendly service
• Understanding the needs of our customer respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career via the Anchor Academy
• Access to SIA and First Aid training at discounted rates with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24 / 7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on-site parking

Whats Next

If you would like to be considered for this position APPLY NOW and we will be in touch.

Required Skills:

Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment

Key Skills:

CCTV,Customer Service,Communication skills,Computer Skills,ICD Coding,Military Experience,Law Enforcement,NIST Standards,Security,DoD Experience,RMF,Writing Skills

Employment Type: Full Time

Experience: years

Vacancy: 1

Hourly Salary: 12 - 12