Regional Retail Coach & Supervisor

Holland Barrett; England; Presencial; GBP 35.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance (2x salary)

Product allowance

25% colleague discount

Cashback and retailer discounts

Wellhub membership

Cycle to Work scheme

Descripción de la vacante

Holland & Barrett in Colliers Wood is recruiting a Regional Support Lead on a permanent basis (38.75 hours per week) to back stores across the region and deliver exceptional customer experiences with strong commercial results.

You will coach colleagues, complete the Qualified to Advise training for trusted health and wellness guidance, and drive stock accuracy, merchandising and promotions. A clear pathway to a Store Manager role is provided.

Formación

• Experience leading teams in a retail or hospitality environment.
• Strong communication and relationship-building skills.
• Commercial awareness and confidence using insight to improve store performance.
• Adaptability, organisation and willingness to travel across the region to support different stores.
• A passion for health and wellness with curiosity to learn and develop expertise.

Responsabilidades

• Support stores across the region, leading by example to deliver exceptional customer experiences and strong commercial results.
• Coach and develop colleagues, helping teams build confidence, capability and product knowledge.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive operational excellence by supporting stock accuracy, compliance, visual merchandising and promotional activity.
• Work collaboratively with Store Managers and the Regional Manager to improve performance and share best practice across the region.
• Build the skills, knowledge and experience needed to step confidently into a permanent Store Manager role.

Conocimientos

Team leadership

Customer service

Retail operations

Communication

Travel willingness

Descripción del empleo

Holland & Barrett in Colliers Wood is recruiting a Regional Support Lead on a permanent basis (38.75 hours per week) to back stores across the region and deliver exceptional customer experiences with strong commercial results.

You will coach colleagues, complete the Qualified to Advise training for trusted health and wellness guidance, and drive stock accuracy, merchandising and promotions. A clear pathway to a Store Manager role is provided.