Regional Property Manager

Metropolitan Housing Trust; Beeston; Hybrid; GBP 55,000 - 59,000; Full time

Job summary

A regional housing organization is looking for a Regional Property Manager on a 6-month fixed-term contract to oversee property surveyors and manage repairs, insurance claims, and customer complaints. The ideal candidate will possess strong leadership skills, a background in project management, and experience in social housing. Competitive benefits include enhanced pension contributions, hybrid working, and various family-friendly policies, making this a great opportunity for supportive workplace engagement.

Benefits

28 days annual leave plus 8 bank holidays

Enhanced pension with matched contributions

Life assurance cover 3 x your salary

Health cash plan scheme

Career progression and mentoring

Employee Assistance Programme

Qualifications

• Experience in managing a repairs team.
• Essential experience in contract and project management.
• Familiarity with social housing or building surveying.

Responsibilities

• Oversee a team of Property Surveyors and Support Officer.
• Manage Disrepair, Complex Repairs, and Insurance Claims.
• Ensure clear communication with all parties involved.

Skills

Leadership skills

Contract/Project Management

Social Housing experience

Customer service delivery

Analytical skills

Attention to detail

Job description

The role

Regional Property Manager (6 Month Fixed Term Contract)

£55,580 - £58,505

We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in the Midlands and East Anglia.

What you'll need to succeed

You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPI's.

• Strong leadership skills and background in managing a multifaceted repairs team
• Experience of Contract/Project Management (essential)
• Experience of working in Social Housing, Building Surveying, or a regulated field
• History of dealing with customers from different backgrounds, and delivering a positive and transparent service
• Experience of analysing customer feedback to achieve service improvements
• Attention to detail and accuracy in reporting

Desirable

• Housing Experience or working in a related field

To meet our commitment to providing safe, high quality services to our customers

we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years.

Please note :- we do not currently offer visa sponsorship.

What's in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional 'Beliefs day' once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: https://view.pagetiger.com/bksiskh/001