Regional Fire & Security Sales Executive

DVS Ltd; Cardiff; Sur place; GBP 32 000 - 52 000; Plein temps

Résumé du poste

DVS Ltd in Cardiff seeks a Regional Sales Executive to drive growth in fire and security product sales to trade customers. It combines proactive business development, account management, sales support and high-quality customer service.

The role requires a positive, proactive attitude with full training provided on products, systems and internal processes. You will work with the external rep to target the region efficiently and maintain excellent customer experience.

Qualifications

• Proven sales experience in a telephone-based, internal or face-to-face sales environment.
• Strong account management and customer relationship-building skills.
• Excellent written and verbal communication skills.
• Proficient in CRM and Microsoft Office applications.
• Working knowledge of Sage 200 or a similar ERP/order processing system.
• Experience supporting field-based or external sales representatives.
• Product knowledge across fire and security categories or the ability to learn quickly.

Responsabilités

• Consistently achieve individual monthly sales targets and contribute to team objectives.
• Meet and exceed KPIs in line with commercial goals.
• Develop and expand the customer base through engagement with new and existing customers.
• Identify opportunities to upsell and cross-sell products to maximise revenue.
• Monitor sales trends and customer purchasing patterns for growth opportunities.
• Build and maintain strong relationships with trade customers in the region.
• Deliver professional customer service via telephone and email.
• Provide accurate pricing, stock availability and tailored recommendations.
• Communicate order progress and ensure customer satisfaction throughout the process.
• Manage queries and issues, escalating where needed.

Connaissances

Sales experience

Account management

CRM proficiency

Telephone sales

Written and verbal communication

ERP familiarity (Sage 200)

Sales data analysis

Product knowledge (fire & security)

External sales collaboration

Proactive customer service

Outils

Sage 200

Microsoft Office

CRM software

Description du poste

DVS Ltd in Cardiff seeks a Regional Sales Executive to drive growth in fire and security product sales to trade customers. It combines proactive business development, account management, sales support and high-quality customer service.

The role requires a positive, proactive attitude with full training provided on products, systems and internal processes. You will work with the external rep to target the region efficiently and maintain excellent customer experience.