Regional Client Growth & Relationships Manager

Barchester Healthcare Homes Limited; Salisbury; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Attritive salary with commission

Car allowance

Discounts (retail & leisure)

Wellbeing support

Job summary

Barchester Healthcare Homes Limited is recruiting a Regional Customer Relationship Manager to join one of our divisions. You will support the region to increase occupancy by converting enquiries, delivering an exceptional resident experience and building strong links within the local community.

You will work with an experienced management team to drive sales activity, analyse CRM data (Salesforce or similar) and represent Barchester in a friendly, professional manner during calls, tours and

Qualifications

• Have proven sales and marketing experience preferably in healthcare but not essential.
• Have the ability to analyse data on Salesforce or similar CRM application.
• Be self-motivated and target driven.
• Have interpersonal and professional qualities.
• Confident user of Microsoft Office (Excel/Powerpoint).
• Full UK driving licence.

Responsibilities

• Represent Barchester and our state of the art home in a friendly and professional manner.
• Responsible for all sales activity for the home.
• Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
• Engage with residents and relatives to understand their experience and requirements.
• Respond to sales enquiries.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.

Skills

Sales

Marketing

CRM data analysis

Self-motivation

Interpersonal skills

Excel

PowerPoint

Driving licence

Tools

Salesforce

Job description

Barchester Healthcare Homes Limited is recruiting a Regional Customer Relationship Manager to join one of our divisions. You will support the region to increase occupancy by converting enquiries, delivering an exceptional resident experience and building strong links within the local community.

You will work with an experienced management team to drive sales activity, analyse CRM data (Salesforce or similar) and represent Barchester in a friendly, professional manner during calls, tours and