Refuge Coordinator

Moxie People; Newport; On-site; GBP 29,000 - 31,000; Full time

Job summary

A charitable organization in Newport is looking for a Refuge Service Coordinator for a temporary role. You will lead refuge services, managing a team while supporting individuals affected by domestic abuse and trauma. The ideal candidate will have experience in a similar setting, strong safeguarding knowledge, and a proactive approach. This full-time position offers a meaningful opportunity to lead a compassionate team.

Qualifications

• Experience supporting vulnerable people in a housing or refuge setting.
• Strong safeguarding and risk assessment knowledge.
• Confident team leadership and organisational skills.
• A DBS ON THE UPDATE SERVICE OR WITHIN THE LAST MONTH IS ESSENTIAL.

Responsibilities

• Oversee day-to-day operations of refuge services.
• Line managing staff and providing case direction.
• Overseeing safeguarding, risk management and referrals.
• Ensure data accuracy, audits and compliance.
• Support service quality, improvement and reporting.

Skills

Experience supporting vulnerable people

Strong safeguarding and risk assessment knowledge

Confident team leadership and organisational skills

Compassionate, trauma-informed approach

Job description

Refuge Service Coordinator

Temporary - 2-3 Months | Full-Time (35hrs) | Mon-Fri

Covering Newport & Torfaen Refuges

£29,580-£30,090 (FTE)

Moxie People are supporting a respected Welsh charity to recruit an experienced Refuge Service Coordinator.

This is a fantastic opportunity to step into a meaningful leadership role supporting individuals affected by domestic abuse, sexual violence and trauma.

The Role

You will oversee day-to-day operations of refuge services, leading a dedicated team to deliver high-quality, trauma-informed and person-led support.

• Line managing staff and providing case direction
• Overseeing safeguarding, risk management and referrals
• Attending MARAC and multi-agency meetings
• Ensuring data accuracy, audits and compliance
• Supporting service quality, improvement and reporting
• Helping maintain safe and well-run refuge environments

This role requires travel - driving licence, car and business insurance are essential.

About You

You’ll bring:

• Experience supporting vulnerable people in a housing or refuge setting
• Strong safeguarding and risk assessment knowledge
• Confident team leadership and organisational skills
• A compassionate, trauma-informed and empowering approach
• A DBS ON THE UPDATE SERVICE OR WITHIN THE LAST MONTH IS ESSENTIAL

Why Apply?

A rewarding opportunity to make a real impact, lead a passionate team and support individuals to build safer futures - even on a short-term basis.

Please contact Keeran @ Moxie People for an informal and confidential chat.