Recreation Attendant

SUNSET METT SING PTE. LTD.; Penarth; On-site; GBP 10,000 - 40,000; Full time

Job summary

A multinational lifestyle hospitality group is seeking a Recreation Attendant for its facility in Penarth, Wales. The role involves ensuring pools, gym, and recreational areas are maintained to the highest standards, providing excellent member service, and adhering to health and safety protocols. Ideal candidates should have prior hospitality experience, strong communication skills, and the ability to work in both indoor and outdoor environments. Basic First Aid and Lifeguard certifications are advantageous.

Qualifications

• Previous experience in hospitality, wellness, or recreation environments preferred.
• Physically able to handle umbrellas and pool furniture.
• Comfortable working both indoors and outdoors.

Responsibilities

• Prepare and secure all facilities at the start and end of each shift.
• Welcome members and ensure their comfort across recreation areas.
• Monitor stock levels for towels and amenities.
• Ensure adherence to hygiene, safety, and emergency procedures.

Skills

Strong communication skills in English

Ability to handle pool furniture

Reliable and proactive

Adaptability

Education

Basic First Aid certification

Lifeguard certification

Job description

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.

The Recreation Attendant ensures that Madison House’s pools, gym, padel & pickleball courts & changing room spa facilities (cold plunge, sauna, steam room) are maintained to the highest standards of service and presentation. Attendants are responsible for creating a seamless, welcoming environment for members by preparing facilities for daily use, offering guest support, and maintaining cleanliness and readiness throughout the day.

Your day-to-day responsibilities:

• Opening & Closing: Prepare and secure all facilities at the start and end of each shift (pools, gym, sauna/steam, courts).
• Member Service: Welcome members, provide towels and water, and ensure their comfort across recreation areas.
• Poolside & Terrace Care: Set up loungers, umbrellas, and towels; clear and reset promptly after member or hotel guest use.
• Towel & Laundry Management: Collect used towels, empty towel bins, and coordinate with laundry to ensure availability.
• Inventory & Supplies: Monitor stock levels for towels, water, and amenities; notify the team when replenishment is needed.
• Facility Monitoring: Conduct regular checks on pools, gym, courts, and Madison House wellness areas to ensure cleanliness, safety, and readiness.
• Maintenance Reporting: Identify and elevate maintenance or safety issues to the Facilities team / Gym & Wellness Manager.
• Health & Safety Compliance: Ensure adherence to hygiene, safety, and emergency procedures, including first aid response if trained.
• Event Support: Assist with set-up and logistics for wellness, fitness, or recreation-related events.
• Collaboration: Work closely with F&B, Housekeeping, and Wellness teams to deliver an exceptional member experience.

Qualification, Knowledge and Skills:

· Previous experience in hospitality, wellness, or recreation environments preferred.

· Basic First Aid and/or Lifeguard certification advantageous.

· Strong communication skills in English; additional languages a plus.

· Physically able to handle umbrellas, pool furniture, reformer Pilates beds, moving of chairs and towels.

· Comfortable working both indoors and outdoors.

· Reliable, proactive, and adaptable.