Receptionist/Ward Admin | Lancashire & South Cumbria NHS Foundation Trust

Lancashire Care Foundation Trust; Lancashire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in the UK is seeking an enthusiastic individual to join their team as a Receptionist/Admin. You will be the first point of contact, providing excellent administrative support and customer service within the healthcare setting. The ideal candidate will have strong interpersonal skills, be computer literate, and capable of managing diverse tasks with flexibility. This role also offers opportunities for flexible working arrangements to promote a positive work/life balance.

Benefits

Flexible working arrangements

Diversity and inclusion initiatives

Qualifications

• Good all-round administration skills and customer service experience.
• Ability to manage competing demands and priorities.
• Capable of working on their own initiative with medium supervision.

Responsibilities

• Be the first point of contact for the team or department.
• Respond to queries and support clinical teams.
• Attend team and administrative service meetings.

Skills

Excellent reception/administration skills

Strong interpersonal skills

Organizational skills

Computer literate

Time management skills

Tools

Microsoft Office

Excel

Job description

At LSCFTwe are passionate about providing high quality patient centred care. We are currently recruiting a forward thinking, reliable and enthusiastic individual to join ourreceptionist/adminteam based atThe Harbour Hospital, Blackpool,Fylde Coast Administration locality.

As a vital teammemberyou will provide excellentreception /administrationand communication skills and work flexibly in response to the service needs. You will have strong interpersonal and organisational skills, be computer literate and be able to use a variety of systems including Excel and Microsoft Office,possessexcellent time management skills along with the ability to manage competing demands and priorities.

This is a very varied role and would suit someone who is highly motivated and capable of working on their own initiative, with a medium level of supervision.

This is an exciting opportunity for a committed individual to join the Administrative Team andassistin the smooth running of the service.

Responsibilities

• Be the first point of contact for the team or department. Greeting visitors, answering telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
• Respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff
• Provide day to day support to clinical teams and colleagues
• Work collaboratively with the appropriate management teams and other departments and ensure that all cases are dealt with in a timely manner
• Attend and participate in team meetings and administrative service meetings as required

The successful candidate will have a good all round administration skills/experience and knowledge of customer service. You will be required to work flexibly in response to the needs of the networks administration service, providing cover to various sites as directed by their administration line manager to ensure continuity of a quality service provision.

Equal Opportunities

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

For more details on this vacancy please review the attached job description and person specification.

This advert closes on Tuesday 16 Dec 2025