Receptionist/Host

Front of House; City of Westminster; On-site; GBP 22,000 - 28,000; Full time

Job summary

A high-end dining establishment in Mayfair is looking for a confident Reception Host to ensure smooth front-of-house operations. The role requires an individual who is personable, well-presented, and passionate about food and hospitality. Candidates should have experience in a leadership role within a busy restaurant, exceptional communication skills, and a strong knowledge of reservation systems. The restaurant offers a competitive salary and various perks to attract top talent.

Benefits

Meals on Us—Always

Opportunity to dine for free with friends

Refer a Friend, Earn a Reward

Guaranteed time off on Christmas and Boxing Day

Paid day off to celebrate your birthday

24/7 Health & Wellbeing Support

Discounted Gym Memberships

Qualifications

• Friendly, well-presented, and passionate about food and drink.
• Ability to work well under pressure with strong attention to detail.
• Team player with an infectious smile.

Responsibilities

• Ensure smooth and organised running of reception.
• Respond to guest queries in a timely manner.
• Follow up on special requests related to reservations.

Skills

Previous experience in a similar leadership role

Strong working knowledge of mainstream reservations systems

Exceptional manners and excellent written skills

Fantastic communication skills

Tools

Seven rooms

Job description

Join the Team at Lilibet’s Restaurant, Mayfair

Lilibet’s is a refined celebration of the sea, delivering elegant, innovative cuisine inspired by global travels and crafted with a strong focus on seasonality, sustainability, and provenance.

Our 160-cover destination features an oyster bar, fireside grill, cocktail bar, and year-round terrace, offering an exceptional dining experience in the heart of Mayfair.

We are seeking passionate hospitality professionals who take pride in genuine service and have a love for exceptional food and drink. If you are warm, personable, and driven by excellence, we would be delighted to hear from you.

The Position

We are looking for a confident Reception Host to join our. The successful candidate will be friendly, well-presented and passionate about food, drink and hospitality. You will make sure the day to day running of reception is smooth and organised and your passion for great service will help you respond to guest queries in a timely manner, and actioning as required. Your attention to details is key, you’ll be following up any special requests related to reservations, recording any information about special requirements or preferences from our guests and using it to give the special touch to their experience.

Qualifications

• Previous experience in a similar leadership role within a busy London restaurant.
• A high standard of personal presentation with a confident and welcoming personality.
• Have a strong working knowledge of mainstream reservations systems like Seven rooms.
• Exceptional manners, excellent written skills and a good command of English.
• Ability to work well under pressure with strong attention to detail in a fast-paced environment.
• Be a team player who is an avid learner and adaptable with an infectious smile.
• Fantastic communication skills, over the phone, on email and in person.

Benefits & Culture

We have curated a fantastic selection of workperksso we can be certain to attract thevery bestpeople in the industry. This is just the start...

Inhouse Perks

• Meals on Us—Always
• Opportunity to dine for free with friends
• Refer a Friend, Earn a Reward

Work-life Balance

• Guaranteed time off on Christmas and Boxing Day, we will be closed on these days
• Take a paid day off on us to celebrate your birthday in style.

Health & Wellness – with Hospitality Rewards

• 24/7 Health & Wellbeing Support
• Discounted Gym Memberships
• Exclusive Industry Perks
• Cashback Card
• Shopping Discounts
• Entertainment Deals
• Trade-Specific Discounts

We offer superb learning opportunities delivering the highest standards, great for your career, and a high end environment to work in. Why not join us?

Compensation

Competitive salary