Receptionist/Clerical Officer

NHS Lothian; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A health service organization located in the City of Edinburgh seeks a part-time Receptionist/Clerical Officer to deliver a professional administrative service. The role involves acting as the first point of contact for patients and managing appointments, alongside handling enquiries for health service professionals. Excellent communication skills and a supportive attitude are essential for interacting effectively with patients and staff. As this position is part-time, the salary will be on a pro-rata basis.

Qualifications

• High quality communication skills for patient interactions.
• Experience in administrative support in healthcare.

Responsibilities

• Provide professional reception and administrative service.
• Act as the first point of contact for patients.
• Arrange appointments and handle telephone enquiries.

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Receptionist/Clerical Officer

Monday to Friday 12:00 to 16:00

Job Purpose

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others.

To act as the first point of contact for patients contacting the buildings and to portray NHS Lothian in the highest possible professional basis.

To provide reception and administrative support which includes arranging appointments, dealing with telephone calls and enquiries for visiting specialists and Community Teams based within the centres.

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact [e-mail]

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

Please note: As this post is part-time, the salary will be pro-rata.