Receptionist (Bank)

Nuffield Health; Woking; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Pension scheme

Discounted gym membership

Holiday entitlement

Job summary

Nuffield Health’s Woking Hospital is seeking a friendly Receptionist to be the welcoming face of the department. In a bank, part-time capacity you’ll help visitors feel at ease and guide them to changing rooms or waiting areas, using empathy and clear communication.

You’ll answer phones, handle enquiries, book appointments, and prepare clinical paperwork while working closely with colleagues to keep the reception running smoothly.

Qualifications

• Excellent communication, IT and keyboard skills.
• Ability to explain sensitive or complicated information clearly and sensitively.
• Experience of healthcare administration or reception is ideal.

Responsibilities

• Help people feel comfortable when they visit your department.
• Answer the phone, deal with enquiries and book appointments.
• Welcome patients in person, directing them to changing or waiting rooms.
• Work closely with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets and terms and conditions.

Skills

Communication skills

IT skills

Empathy

Customer service

Job description

ReceptionistWoking Hospital | Admin | Bank | Part time |£13.10 per hourAs the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.As a Receptionist, you will: Help people feel comfortable when they visit your department Use your empathy and customer service skills to build positive relationships Answer the phone, deal with enquiries and book appointments Welcome patients in person, directing them to the appropriate changing or waiting rooms Work closely with colleagues to ensure the department runs smoothlyPrepare clinical paperwork, referral forms, charge sheets, and terms and conditionsHelping you feel good.We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.Join Nuffield Health and create the future you want, today.If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.It starts with you.