Receptionist

nuffieldhealth; Brighton; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health Brighton Hospital is seeking a Receptionist to be the face of the department, ensuring patients are welcomed and guided to the right areas. You will handle enquiries, book appointments and support clinical operations in a busy hospital setting.

The role requires excellent communication and IT skills, with experience in healthcare administration or reception preferred. A friendly, patient-centred approach is essential for this position.

Qualifications

• Experience in healthcare administration or reception preferred.
• Strong communication, IT and keyboard skills.
• Ability to explain sensitive or complicated information clearly and sympathetically.

Responsibilities

• Answer the phone and handle enquiries; book appointments.
• Welcome patients in person and direct them to waiting or changing areas.
• Work with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets and terms and conditions.
• Support the team and contribute to a positive patient experience.

Skills

Communication skills

IT skills

Keyboard skills

Job description

Receptionist

Brighton Hospital | Admin | Full-Time | Permanent

Salary £25,545.00 per annum

37.5 hours per week

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you'll have great communication , IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions
• Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.

Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as:

• free gym membership
• health assessments
• retail discounts
• pension options

At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.