Receptionist (Bank)

Nuffield Health Wolverhampton Hospital; Wolverhampton; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Gym discount

Pension scheme

Holiday entitlement

Job summary

Nuffield Health Wolverhampton Hospital is seeking a Receptionist to provide friendly, professional reception and admin support on a bank (ad-hoc) basis. You will handle enquiries, book appointments and welcome patients in person, ensuring a smooth patient flow within the department.

The role requires clear communication, good IT and keyboard skills, with prior experience in healthcare administration or reception preferred. The position offers part-time hours and access to our staff benefits.

Qualifications

• Experience in healthcare administration or on reception preferred.
• Strong communication and IT skills.
• Ability to explain information clearly and empathetically.

Responsibilities

• Answer the phone, handle enquiries and book appointments.
• Welcome patients in person and direct them to waiting or changing rooms.
• Work with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets and T&Cs.

Skills

Communication skills

IT skills

Keyboard skills

Job description

Wolverhampton Hospital | Customer | Bank | Part Time | £12.84 per hour

Hospital opening hours Monday - Friday 07:00am-20:00pm Saturday 07:00-15:00

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Join Nuffield Health and create the future you want, today.

It starts with you.