Receptionist (Bank)

Nuffield Health; Tunbridge Wells; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement under WTD

Pension scheme

Discounted gym membership

Job summary

Nuffield Health is seeking a Receptionist for Tunbridge Wells Hospital. You will be the face of the hospital, handling enquiries, directing patients and supporting clinical paperwork and charge sheets. This ad-hoc bank position offers the flexibility to work around the needs of the department.

Ideal candidates will have strong communication, IT and keyboard skills, with experience in healthcare administration or reception. Employment is on a bank/adhoc basis, with pay dependent on experience.

Qualifications

• Great communication skills.
• IT and keyboard skills.
• Experience in healthcare administration or on reception.

Responsibilities

• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Prepare clinical paperwork, referral forms and charge sheets, plus terms and conditions.

Skills

Communication skills

IT skills

Keyboard skills

Job description

Receptionist

Tunbridge Wells Hospital | Hospital | Bank | Adhoc

£13.10 per hour, dependent on experience

As the UK's largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

You will be the face of Nuffield Health and sensitive to our customer’s needs. As a Receptionist you will;

• Use your empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

To succeed as a Receptionist you will have;

• Great communication skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
• Good IT and keyboard skills.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.

• holiday in line with the working time directive
• access to our pension scheme
• discounted gym membership at £35.00 a month

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

It starts with you.