Receptionist

Nuffield Health Wessex Hospital; Chandler's Ford; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Holiday pay

Pension scheme

Discounted gym membership

Job summary

Nuffield Health Wessex Hospital in Chandler's Ford is seeking a Receptionist on a bank/part‑time basis to welcome patients, answer enquiries and book appointments. You will work with a friendly team to ensure the department runs smoothly and provide clear information to patients and colleagues.

The role offers flexible ad‑hoc hours, with benefits including holiday in line with the Working Time Directive, access to the pension scheme and a discounted gym membership at £35.00 a month.

Qualifications

• Good communication and IT skills are essential.
• Experience in healthcare administration or reception is preferred.

Responsibilities

• Answer the phone, deal with enquiries and book appointments.
• Welcome patients in person and direct them to changing or waiting areas.
• Work with colleagues to ensure smooth department operations.
• Prepare clinical paperwork, referral forms, charge sheets and terms.

Skills

Communication skills

Customer service

IT skills

Job description

Wessex Hospital | Customer | Bank | Part Time | £13.10 per hour

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad‑hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

It starts with you.