Receptionist

Nuffield Health; Oxford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Nuffield Health is seeking a Receptionist at Oxford Hospital. This permanent, full-time role offers 37.5 hours per week with a salary up to £25,545 depending on experience. As the face of the hospital, you’ll help patients feel at ease and point them in the right direction.

You’ll bring strong communication, IT and keyboard skills to answer enquiries, book appointments and welcome patients. Healthcare admin or reception experience is preferred, with a benefits package available.

Qualifications

• Excellent communication skills and a customer-facing approach.
• Good IT literacy and keyboard proficiency.
• Experience in healthcare administration or reception is desirable.

Responsibilities

• Help people feel comfortable when they visit your department
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to appropriate areas
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Skills

Communication skills

IT skills

Keyboard skills

Job description

Receptionist

Oxford Hospital | Customer | Permanent | Full time

Up to £25,545.00 depending on experience

37.5 hours per week

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.