Receptionist

Nuffield Health; Eastleigh; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discounted gym membership (£35.00 a月)

Job summary

Nuffield Health Group is seeking a friendly Receptionist for our hospital. You will greet patients, answer calls, handle enquiries and book appointments with care and professionalism.

You'll need excellent communication, IT and keyboard skills, and the ability to explain complex information clearly. Experience in healthcare administration or reception is ideal, and you'll join a team dedicated to compassionate service and patient wellbeing.

Qualifications

• Excellent communication, IT and keyboard skills.
• Experience of working in healthcare administration or on reception.

Responsibilities

• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions; Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Skills

Empathy

Customer service

Communication

IT skills

Typing

Education

Healthcare admin experience

Job description

Responsibilities

• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions, Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As a Receptionist at our hospital, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.