Receptionist

Nuffield Health Cambridge Hospital; Cambridge; Sur place; GBP 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free gym membership

Health assessments

Retail discounts

Pension options

Résumé du poste

Nuffield Health Cambridge Hospital is seeking a Receptionist to join our team. You will be the welcoming face in a busy hospital, handling enquiries, guiding patients and supporting smooth running of the department. With up to £25,545 per year and a 37.5 hour week, this role rewards empathy, clear communication and good IT skills.

Prior healthcare reception experience is ideal, training provided. We offer a benefits package including gym membership, health assessments, retail discounts and

Qualifications

• Experience in healthcare administration or reception preferred.
• Clear and empathetic communication with patients and colleagues.
• Good IT and keyboard skills, able to explain information clearly.

Responsabilités

• Use empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients in person, directing them to changing or waiting rooms.
• Prepare clinical paperwork, referral forms and charge sheets, plus terms and conditions.

Connaissances

Communication skills

Customer service

Empathy

IT skills

Outils

IT systems

Description du poste

Cambridge Hospital | Customer | Permanent | Full time

Up to £25,545.00 per annum, dependent on experience

37.5 hours per week

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

The Role

As a Receptionist, you will:

• Use your empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

The Person

To succeed as a Receptionist you will have;

• Great communication skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
• Good IT and keyboard skills.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Nuffield Health Cambridge Hospital

Our state-of-the-art hospital, is central Cambridge's premium private hospital, boasting an Outstanding CQC score and offer a full range of medical and surgical specialties. With expertise in Cancer care and Cancer surgery, Orthopaedic surgery (including robotic surgery), Neurosurgery, Cardiology as well as specialist Paediatric services. Recently having secured a partnership with the Royal Papworth NHS (National Health Service) Trust we will see growth in our Cardiology services and aim to expand our current speciality in this field.

Backed by the latest diagnostic imaging facilities including wide bore MRI and CT scanning, we offer immediate assessment and expert diagnosis. Hospital facilities include 3 state of the art digital theatres, 32 beds, Surgical Day Case theatre/endoscopy suite, Surgical Day PODs, private consultation rooms, close monitoring units, Chemotherapy suite, on-site registered pharmacy, Diagnostic scanning unit and a Pathology laboratory.

Join Nuffield Health and create the future you want, today.

It starts with you.