Receptionist

Nuffield Health The Manor Hospital; Oxford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health is seeking a friendly Receptionist for our Oxford Hospital. This on-site role involves guiding patients, handling enquiries, booking appointments and directing visitors with empathy and clear communication.

You will need good IT and keyboard skills, with experience in healthcare administration or reception being preferred. The position is a permanent, full-time role, offering a benefits package and career development opportunities.

Qualifications

• Great communication, IT and keyboard skills are essential.

Responsibilities

• Greet patients and visitors to the department.
• Answer phones, handle enquiries and book appointments.
• Direct patients to changing or waiting areas and coordinate with colleagues to ensure smooth operation.
• Prepare and manage routine paperwork related to clinical processes.

Skills

Communication

IT skills

Keyboard skills

Job description

Oxford Hospital | Customer | Permanent | Full time

Up to £25,545.00 depending on experience

37.5 hours per week

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.

• free gym membership
• health assessments
• retail discounts
• pension options

At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.