Receptionist

Cygnet Group; Weston-super-Mare; On-site; GBP 16,000 - 22,000; Part time

Job summary

Cygnet Group is seeking a part-time receptionist for the Kewstoke site. You will work 16 hours per week in a hospital setting with adults facing mental health challenges, with shifts including early/late hours and weekends.

Salary starts at £13.83 per hour. You will greet visitors, manage sign-ins, handle calls, and support general admin while maintaining high standards of confidentiality and professional conduct.

Qualifications

• Experience liaising with customers/clients.
• Organised, helpful and able to multitask.
• Competent with basic computer software (Word/Excel/Outlook).
• Familiarity with telephone systems and call handling.
• Excellent communication, polite and approachable.
• GCSE Maths and English with good numeracy.
• Confidential and detail-oriented.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors and notify staff of arrival.
• Sign in/out visitors and manage patient movement records.
• Answer and transfer calls and take messages.
• Sort and distribute post and assist with general office duties.
• Keep reception area tidy and safe; ensure security protocols.

Skills

Reception experience

Organised

Multi-tasking

Computer literate (Windows/Word/Excel/

Education

GCSE Maths & English

Tools

Office software

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a part time Receptionist to join our team at Cygnet Kewstoke.

Cygnet Hospital Kewstoke provides emergency admissions services for men and women, and a pathway for women to rehabilitation including a specialist servicefor personality disorder.

Your Day-to-Day...

You'll be working 16 hours a week in a hospital setting with adults with mental health problems.

Shifts are a combination of early, late that include weekend and bank holiday working.

Salary: £13.83 per hour

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet?

We'll offer you

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.