Receptionist

Cygnet Group; West of England; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Career progression

Supervision & support

Referral scheme

Pension scheme

Cycle to work

Job summary

Cygnet Taunton is seeking an experienced receptionist/administrator to join our team. You will provide a professional, welcoming reception, greet visitors, answer calls, sign-in visitors and help with general office duties.

The role is 40 hours per week at the site, with a salary of £28,050 per annum. An enhanced DBS check is required. You will contribute to a safe, courteous environment and support daily administration tasks.

Qualifications

• Experienced receptionist/administrator used to liaising with customers/clients.
• Organised, naturally helpful and a good multi-tasker.
• Computer literate - including Windows/Word/Excel/Outlook or equivalent.
• Knowledgeable of telephone systems.
• Polite, friendly & approachable with excellent communication skills.
• GCSE Maths and English qualified, with a good level of numeracy and literacy.
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors & notify staff of arrival
• Ensure visitors sign in & out, and that patients leaving/returning are recorded
• Answer & transfer all incoming calls and take messages
• Sort & distribute post, assist with general office duties
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure staff comply with security protocols.

Skills

Reception experience

Organised

Customer liaison

Computer literacy

Telephone systems

Communication skills

Confidentiality

Education

GCSE Maths & English

Tools

Windows/Word/Excel/Outlook

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for an experienced Receptionist to join our team at Cygnet Taunton.

Cygnet Brunel in Bristol offers an extensive Neuropsychiatric treatment, care and rehabilitation model which is unique in its ability to provide a dedicated pathway to meet the complex needs of the men they support.

Your Day-to-Day...

You’ll be working 40 hours a week at Cygnet Brunel which offers neuropsychiatric care and rehabilitation.

Salary: £28,050 per annum

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We'll offer you

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.