Receptionist

Absolute Personnel Ltd; Oxford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Absolute Personnel Ltd is seeking a Receptionist/Service Advisor for a busy family-run garage and MOT centre just outside Oxford city centre. The role is Monday to Friday with no weekend work, offering up to £30,000 depending on experience and a friendly, customer-focused environment.

You will greet customers, book jobs and MOTs, assist with invoicing and admin, and support the workshop with accurate data entry. A UK driving licence is desirable in case of yard movement.

Qualifications

• Proven office experience in a professional setting.
• Experience within the automotive sector is desirable.
• Strong computer skills with proficiency in Microsoft Office.
• Excellent organizational skills and ability to prioritise tasks.
• Excellent communication skills in either formal or informal settings.
• Experience with data entry and clerical duties requiring attention to detail.
• Ability to work independently while supporting team objectives.
• Desirable to hold a UK driving licence as occasional vehicle movement may be required.

Responsibilities

• Meeting and greeting customers.
• Answering telephone calls and enquiries and booking in jobs and MOTs.
• Checking in customer vehicles and details against bookings.
• Booking work into the diary and raising job cards using the KIS system.
• Updating customers on progress and costs during the day.
• Parts ordering and invoice payments.
• Raising customer invoices.
• Printing service sheets and compiling paperwork for vehicle collection.
• General office duties and administration.

Skills

Office experience

Automotive sector experience desirable

Microsoft Office proficiency

Organizational skills

Communication skills

Data entry and clerical attention to细

Independent worker / team player

UK driving licence desirable

Tools

Microsoft Office

Job description

Salary: up to 30,000 depending on experience

Hours: Monday to Friday 8.00am to 5.00pm (30 minutes for lunch unpaid)

Job summary

We are seeking a professional and experienced Receptionist/Service Advisor on behalf of our client to join their busy family run garage and MOT Test Centre just outside of Oxford city centre. This is an established and successful business with a loyal customer base and prides itself on excellent service. This role is Monday to Friday with no weekend working and is an opportunity for an experienced Service Advisor or for an excellent general Administrator to join and learn about the automotive trade.

Duties

• Meeting and greeting customers


• Answering telephone calls and enquiries and booking in jobs and MOTs


• Checking in customer vehicles and checking details against original bookings


• Booking work into the diary and raising job cards using the KIS system


• Updating customers during the day on the progress of work and agreeing costs of work required


• Parts ordering and invoice payments


• Raising customer invoices


• Printing service sheets and compiling relevant paperwork ready for when the vehicle is collected


• General office duties and administration

Candidate requirements

• Proven office experience or administrative experience in a professional setting


• Experience of working within the automotive sector is desirable


• Strong computer skills with proficiency in Microsoft Office


• Excellent organizational skills with the ability to prioritize tasks effectively


• Excellent communication skills


• Experience with data entry and clerical duties that require attention to detail


• Ability to work independently while supporting team objectives


• It is desirable that candidates hold a UK driving licence as they may on occasion be required to move vehicles around the yard and into the workshop