Automotive Service Administrator / Receptionist

Vibe Recruit; Sevenoaks; Presencial; GBP 27 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free onsite parking

22 days holiday plus bank holidays

End of year bonus

Smart pension scheme

Staff discount on repairs and parts

Enjoyable working environment

Resumo da oferta

Vibe Recruit is seeking an Automotive Service Administrator / Receptionist for a well-established independent garage in Sevenoaks, Kent. You will be the main contact for customers, coordinate workshop bookings and support daily operations.

Ideal candidates have strong customer service or administrative experience; motor trade exposure is a plus. You will work 8:30am-5:30pm, Monday to Friday, with salary £27,000-£34,000 per annum DOE.

Qualificações

• Excellent telephone manner and customer service skills.
• Competent computer skills and familiarity with office software.
• Strong organizational skills to manage paperwork, parts and mechanics schedules.
• Ability to work under pressure and multitask.
• Punctual and reliable.

Responsabilidades

• Handle customer enquiries face-to-face, by telephone and email.
• Manage workshop bookings, diaries and workloads for 4-5 mechanics.
• Prepare job cards and maintain accurate workshop records.
• Liaise with suppliers to order parts and obtain pricing.
• Prepare quotations

Conhecimentos

Customer service

Administrative support

Office software

Multitasking

Ferramentas

MS Office

CRM software

Descrição da oferta de emprego

Automotive Service Administrator / Receptionist

Location: Sevenoaks, Kent

Job Type: Permanent, Monday to Friday, 8:30am-5:30pm

Salary: £27,000-£34,000 per annum DOE

We are recruiting for an experienced Automotive Service Administrator / Receptionist to join a well-established independent mechanical garage in Sevenoaks, Kent.

This is a varied role where you'll be the main point of contact for customers, coordinate workshop bookings and support the smooth running of daily operations.

Working alongside a team of 4-5 mechanics, you'll need to be organised, confident and comfortable juggling competing priorities.

Previous motor trade experience would be an advantage, but candidates from other fast-paced customer service or administrative backgrounds are also encouraged to apply.

Key Responsibilities

• Handle customer enquiries face-to-face, by telephone and email.


• Manage workshop bookings, diaries and workloads for 4-5 mechanics.


• Prepare job cards and maintain accurate workshop records.


• Liaise with suppliers to order parts and obtain pricing.


• Prepare quotations

About you

• Good telephone manner and customer service skills


• Competent computer skills


• Organizational skills of mechanics, paperwork and parts


• Be able to work under pressure and multi task


• Have excellent time keeping

Benefits

• Free onsite parking


• 22 days holiday plus bank holidays


• End of year bonus


• Smart pension scheme


• Staff discount on repairs and parts


• Enjoyable working environment