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Vibe Recruit; Sevenoaks; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

End of year bonus

Staff discount

Free onsite parking

Positive environment

Job summary

Vibe Recruit in Sevenoaks, Kent is seeking an experienced Automotive Service Administrator / Receptionist for a permanent, Monday to Friday role (8:30am-5:30pm). You will be the main contact for customers and coordinate workshop bookings to keep daily operations running smoothly.

You should be organized, able to multitask under pressure, with strong telephone and customer service skills. Motor trade experience is a plus, but candidates from busy admin or customer service backgrounds are

Qualifications

• Good telephone manner and customer service skills
• Organizational skills for mechanics, paperwork and parts
• Ability to work under pressure and multitask
• Excellent time keeping

Responsibilities

• Handle customer enquiries face-to-face, by telephone and email.
• Manage workshop bookings, diaries and workloads for 4-5 mechanics.
• Prepare job cards and maintain accurate workshop records.
• Liaise with suppliers to order parts and obtain pricing.

Skills

Telephone manner

Customer service

Organizational skills

Multitasking

Time management

Job description

Job Type: Permanent, Monday to Friday, 8:30am-5:30pm

We are recruiting for an experienced Automotive Service Administrator / Receptionist to join a well-established independent mechanical garage in Sevenoaks, Kent.

This is a varied role where you'll be the main point of contact for customers, coordinate workshop bookings and support the smooth running of daily operations.

Working alongside a team of 4-5 mechanics, you'll need to be organised, confident and comfortable juggling competing priorities.

Previous motor trade experience would be an advantage, but candidates from other fast-paced customer service or administrative backgrounds are also encouraged to apply.

Key Responsibilities

• Handle customer enquiries face-to-face, by telephone and email.
• Manage workshop bookings, diaries and workloads for 4-5 mechanics.
• Prepare job cards and maintain accurate workshop records.
• Liaise with suppliers to order parts and obtain pricing.

About you:

• Good telephone manner and customer service skills
• Organizational skills of mechanics, paperwork and parts
• Be able to work under pressure and multi task
• Have excellent time keeping
• Free onsite parking
• End of year bonus
• Staff discount on repairs and parts
• Enjoyable working environment