Service Receptionist

Career Choices Dewis Gyrfa Ltd; Knutsford; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

OTE up to £35,000

Weekdays 8:00–17:30

No weekends

Career development

Job summary

Career Choices Dewis Gyrfa Ltd is seeking an experienced Service Receptionist for a reputable independent garage in Knutsford, Cheshire. The role offers a competitive base salary and realistic earnings potential with upselling commissions, working Monday to Friday, 8:00am to 5:30pm, with no weekends.

You will provide expert advice on servicing and repairs, manage bookings, upsell services, and maintain detailed records, while delivering high-quality customer care in a premium environment.

Qualifications

• Proven experience as a Service Receptionist or Advisor within the motor trade.
• Excellent communication and customer service skills.
• Organised, able to handle multiple tasks efficiently.
• Knowledge of automotive servicing procedures and processes.
• Professional, polished approach with keen attention to detail.
• Proactive team player committed to high standards of service and customer satisfaction.

Responsibilities

• Providing expert advice and personalised customer service for vehicle servicing and repairs.
• Managing service bookings and scheduling to optimise workshop efficiency.
• Upselling additional services and repair work to maximise revenue.
• Communicating effectively between customers and technical staff.
• Maintaining detailed and accurate customer records and vehicle histories.
• Building strong customer relationships to promote loyalty and future business.

Skills

Customer service

Communication

Organised

Team player

Job description

We are seeking an experienced Service Receptionist to join a reputable independent garage in Knutsford, Cheshire.

This position presents an excellent opportunity for a Service Receptionist looking to progress within a high-quality, client-focused environment.

Our client is renowned for delivering exceptional customer service and upholding the highest standards within the automotive sector.

Key benefits include:

• Competitive basic salary of £32,000 per annum
• On-target earnings of up to £35,000 with attractive upselling commissions
• Monday to Friday working hours, 8:00am to 5:30pm, with no weekends
• Supportive and professional team dedicated to quality customer care
• Established reputation within the automotive industry
• Opportunities for career development within a prestigious workshop
• Working in a premium, high-end environment that values excellence

Duties of the Service Receptionist role:

• Providing expert advice and personalised customer service for vehicle servicing and repairs
• Managing service bookings and scheduling to optimise workshop efficiency
• Upselling additional services and repair work to maximise revenue
• Communicating effectively between customers and technical staff
• Maintaining detailed and accurate customer records and vehicle histories
• Building strong customer relationships to promote loyalty and future business

Requirements for the Service Receptionist position:

• Proven experience as a Service Receptionist or Advisor within the motor trade
• Excellent communication and customer service skills
• Organised, able to handle multiple tasks efficiently
• Knowledge of automotive servicing procedures and processes
• Professional, polished approach with keen attention to detail
• Proactive team player committed to high standards of service and customer satisfaction

The role offers a supportive environment, competitive salary, and the chance to grow your career within a prestigious business.