Receptionist

Reception; Old Langho; On-site; GBP 10,000 - 40,000; Full time

Job summary

A distinguished country house hotel is seeking a professional Receptionist to be the welcoming face and first point of contact for guests. This role involves providing a warm welcome, managing efficient check-in and check-out processes, and handling telephone inquiries. Ideal candidates will have a passion for outstanding customer service and thrive in a dynamic hospitality environment. Join us in delivering excellence in guest experience at a luxury hotel in England.

Qualifications

• Warm, friendly, and professional demeanor.
• Excellent customer service skills.
• Ability to manage check-in and check-out processes efficiently.

Responsibilities

• Provide a warm, friendly, and efficient welcome to all arriving guests.
• Manage the check-in and check-out process with accuracy.
• Handle telephone inquiries and requests.

Job description

Receptionist

Be the First Impression of Excellence at Northcote Hotel

Northcote, a distinguished country house hotel nestled in the heart of Langho, is renowned for its luxurious accommodations, Michelin-starred dining, and exceptional guest experiences. Following its recent acquisition by The Ellis family, we are embarking on an exciting period of growth, with ambitious expansion plans underway.

We are seeking a warm, professional, and detail-oriented Receptionist to be the welcoming face and efficient first point of contact for our valued guests. If you have a passion for providing outstanding customer service and thrive in a dynamic environment, we would love to hear from you!

As our Receptionist, you will be responsible for:

• Providing a warm, friendly, and efficient welcome to all arriving guests.
• Managing the check-in and check-out process with accuracy and efficiency.
• Handling telephone