Receptionist

Cygnet Group; North Kesteven; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Strong career progression

Expert supervision

Employee referral scheme

Pension scheme

Cycle to work scheme

Job summary

Cygnet Group is seeking a professional Receptionist to join the team at Cygnet Broughton House. You will provide a warm, professional reception experience, greet visitors, answer calls, and support general office duties.

The role demands organisation, strong communication, and discreet handling of information in a care setting. Working 40 hours per week, you will be part of a team ensuring safety and smooth daily operations at the residential service.

Qualifications

• Experience as receptionist/administrator handling customer interactions.
• Organised, multi-tasker with confidentiality awareness.
• Proficient with Windows, Word, Excel and Outlook.
• Knowledge of telephone systems.

Responsibilities

• Provide a welcoming reception experience and greet visitors.
• Answer and transfer calls, take messages.
• Record sign-in/out and manage post.
• Maintain tidy reception area and support office duties.

Skills

Reception experience

Communication skills

Customer service

Multi-tasking

Education

GCSE Maths and English

Tools

Windows

Word

Excel

Outlook

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Healthcare is looking for experiencedReceptionistto join our team working at Cygnet Broughton House.

You'll be working40 hours a week,making a positive difference to the lives of the people in our care atCygnet Broughton House.

Broughton House is a 29 bed specialist residential service for adults with learning disabilities, autism and behaviours that challenge. We aim to provide a safe, comfortable and effective environment for those in our care, promoting independence and community integration.

Your Day-to-Day

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We'll offer you

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.