Receptionist

Cygnet Group; Manchester; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

£28,050 per annum

Strong career progression

Expert supervision & support

Employee referral scheme

Pension scheme

Cycle to work scheme & employee saving

Job summary

Cygnet Kenney House, a hospital for women in Oldham, is seeking a confident Receptionist with a passion for delivering outstanding service. You’ll work 42 hours per week on a rota covering 6am–2pm and 1pm–9pm, which may include weekends.

As a receptionist/administrator, you’ll greet visitors, answer calls, manage sign-in/out, sort post, keep the area tidy, and help maintain site safety. GCSE maths and English, strong communication, and computer skills are expected.

Qualifications

• Experienced receptionist/administrator who can liaise with visitors.
• Organised, helpful, and able to multitask.
• Computer literate (Windows/Word/Excel/Outlook).
• Knowledgeable of telephone systems.
• Polite, friendly, and excellent communicator.
• GCSE Maths and English qualifications with good numeracy.
• Diligent, accurate, and confidentiality aware.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors and notify staff on arrival.
• Ensure visitors sign in/out and patients are recorded on departure/return.
• Answer and transfer calls and take messages.
• Sort and distribute post and assist with general office duties.
• Keep reception area clean and tidy.
• Promote safety and security, ensuring staff comply with security protocols.

Skills

Reception/Administration

Organised

Computer literacy

Telephone systems

Communication skills

GCSE Maths & English

Education

GCSE Maths and English

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Receptionistwith a passion for delivering outstanding Service

You’ll be working 42 hours a week (Covering shift patterns 6am - 2pm and 1pm - 9pm on a rota basis this may include weekend working) making a positive difference to the lives of the people in our care atCygnet Kenney House

Cygnet Kenney House is our hospital for women, located in Oldham. The services provide a safe and secure care pathway for women with mental health need and are now open.

We have collaborated with the NHS to develop services to support women from the North West to be treated closer to home. There are three wards at Cygnet Kenney House; Billington Ward, a 12 bed specialist Psychiatric Intensive Care Unit (PICU), Baldock Ward, a 16 bed Acute service and Harben Ward, a 16 bed mental health rehabilitation and recovery service.

Your Day-to-Day...

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

• An experienced receptionist/administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We'll offer you

• £28,050 Per Annum
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.