Receptionist

JLL; Little Chesterford; On-site; GBP 12,000 - 18,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Receptionist for our site-based Facilities Management team at Chesterford Research Park, Little Chesterford, Cambridge. The role is the first point of contact for staff, contractors, and visitors.

You will manage sign-ins, issue security passes, support HSE and security compliance, and assist the Facilities Manager with escalations. The position requires strong communication, organization, and a customer-service mindset in a fast-growing environment.

Qualifications

• Front-of-house experience preferred.
• First point of contact for staff, contractors, and visitors.
• Professional and courteous communication.
• Ability to manage multiple tasks at once.

Responsibilities

• Greeting visitors, managing sign-ins, issuing security passes, and directing calls.
• Maintaining confidentiality, data accuracy, and reception standards.
• Supporting Health & Safety and security compliance for JLL and client.
• Covering reception colleagues during leave or sickness; arranging taxi bookings.
• Assisting Facilities Manager with general tasks and escalations.

Skills

Strong communication

Organizational skills

Multitasking

MS Office

Tools

MS Office

Job description

Position: Receptionist

Job Type: Fulltime (Onsite)

Location: Chesterford Research Park, Building 200, Little Chesterford, Cambridge, CB10 1XL

Working Hours: 12:30 PM to 5:00 PM (Monday to Friday)

Summary:

This role serves as the first point of contact for staff, contractors, and visitors at a site-based Facilities Management team, ideal for candidates with front-of-house experience seeking growth in a fast-paced, customer-facing environment undergoing rapid expansion.

Key Responsibilities:

• Greeting visitors, managing sign-ins, issuing security passes, and directing phone calls
• Maintaining confidentiality, data accuracy, and reception area standards
• Supporting Health & Safety and security compliance for JLL and client
• Covering reception colleagues during leave/sickness; arranging taxi bookings
• Assisting Facilities Manager with general tasks and escalations

Key Skills Required:

• Strong communication, organizational, and multitasking abilities
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Customer service focus with professionalism and attention to detail
• Flexibility to adapt to operational needs and working hours