Receptionist

Confidential; Essex; On-site; GBP 18,000 - 24,000; Full time

Job summary

Confidential in Cambridge is seeking a Receptionist to be the first point of contact at the Chesterford Research Park site. The role is onsite, with working hours 12:30 PM to 5:00 PM, Monday to Friday, supporting a fast-paced facilities team.

You will greet visitors, manage sign-ins, issue passes, and handle calls, while upholding confidentiality and data accuracy. The position offers opportunities to develop in a growing environment.

Qualifications

• Front-of-house experience is preferred.
• Excellent communication and customer service skills.
• Proficiency with MS Office (Word, Excel, PowerPoint).
• Flexible to cover varying hours.

Responsibilities

• Greet visitors, manage sign-ins, issue security passes, and direct calls.
• Maintain confidentiality and data accuracy in reception areas.
• Support Health & Safety and security compliance for the site.
• Cover reception colleagues during leave or sickness; arrange taxis.
• Assist Facilities Manager with general tasks and escalations.

Skills

Communication

Organizational skills

Multitasking

Customer service

Tools

MS Office

Job description

Position: Receptionist
Job Type: Fulltime (Onsite)
Location: Chesterford Research Park, Building 200, Little Chesterford, Cambridge, CB10 1 XL
Working Hours: 12:30 PM to 5:00 PM (Monday to Friday)

Summary: This role serves as the first point of contact for staff, contractors, and visitors at a site-based Facilities Management team, ideal for candidates with front-of-house experience seeking growth in a fast-paced, customer-facing environment undergoing rapid expansion.

Key Responsibilities

• Greeting visitors, managing sign-ins, issuing security passes, and directing phone calls
• Maintaining confidentiality, data accuracy, and reception area standards
• Supporting Health & Safety and security compliance for JLL and client
• Covering reception colleagues during leave/sickness; arranging taxi bookings
• Assisting Facilities Manager with general tasks and escalations

Key Skills Required

• Strong communication, organizational, and multitasking abilities
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Customer service focus with professionalism and attention to detail
• Flexibility to adapt to operational needs and working hours