Receptionist

CBRE Group, Inc.; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

CBRE Group, Inc. is seeking a Receptionist to provide essential front-desk and administrative support in a London–area office. You will greet visitors, answer calls, coordinate meeting rooms, prepare documents, and manage basic clerical tasks to ensure smooth daily operations.

The role emphasizes customer service to clients and visitors, with duties ranging from directing inquiries to arranging hospitality services and following established security procedures.

Qualifications

• High School Diploma or GED required.
• Ability to follow basic work routines and standards.
• Excellent communication to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• Basic math for percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival and issue visitor passes.
• Schedule and prepare meeting/conference rooms and arrange catering and equipment.
• Distribute office faxes and packages and order supplies.
• Track mail, packages, and freight; arrange messenger services as needed.
• Support team with routine clerical tasks under guidance.

Skills

Communication skills

MS Office

Greet clients

Organizational skills

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description

About the Role: As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.


• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.


• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.


• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.


• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.


• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.


• Impact through clearly defined duties, methods, and tasks are described in detail.


• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You'll Need:

• High School Diploma or GED with up to 2 years of job-related experience.


• Ability to follow basic work routines and standards in the application of work.


• Communication skills to exchange straightforward information.


• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Strong organizational skills with an inquisitive mindset.


• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [e-mail]. We are committed to ensuring that all candidates can participate fully in the process.