Receptionist

Cygnet; East Midlands; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Employee discount savings

Enhanced DBS check

Employee referral scheme

Job summary

Cygnet Elowen Hospital in Derbyshire is seeking a dedicated receptionist to be the welcoming face of our hospital and support day-to-day operations. You will greet visitors, answer calls, manage sign-ins and assist with office tasks in a busy healthcare setting.

The role requires strong customer service, organisational skills, and GCSEs in Maths and English. DBS check is required; salary is £28,050 per year with benefits and progression opportunities.

Qualifications

• GCSE Maths and English required.
• Organised, diligent and able to handle confidential information.
• Experience liaising with customers/visitors and providing a front-line service.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors, notify staff of arrivals and ensure sign-in/out.
• Answer and transfer incoming calls and take messages.
• Sort and distribute post; assist with general office duties.
• Keep the reception area clean and secure, following protocols.

Skills

Excellent communication

Receptionist experience

Computer literacy

Phone systems

Numeracy & literacy

Education

GCSE Maths & English

Tools

Windows/Word/Excel/Outlook

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.Are you an organised and personable individual who enjoys helping others?Cygnet Group is looking for a dedicated Receptionist to be the welcoming face of Cygnet Elowen Hospital, delivering outstanding customer service and supporting the smooth day-to-day running of our service.Working 40 hours per week, Monday to Friday, with shifts of 8:00 am - 4:00 pm or 9:00 am - 5:00 pm, you'll play an important role in creating a positive experience for visitors, colleagues and the people in our care.Cygnet Elowen Hospital, our hospital for adults located in Derbyshire, exemplifies our commitment to excellence in health care.This service offers a safe and secure care pathway tailored for individuals with eating disorders, as well as those with complex personality disorders with disordered eating. With a dedicated team of specialists and a compassionate approach, Cygnet Elowen Hospital is designed to provide specialist support and treatment, fostering a positive recovery pathway in a nurturing environment.Your Day-to-Day...Provide a professional, welcoming reception experienceGreet visitors & notify the appropriate member of staff of their arrivalEnsure visitors sign in & out, and that patients leaving & returning are recorded appropriatelyAnswer & transfer all incoming calls and take messages where appropriateSort & distribute post, and assist with general office duties as requiredKeep the reception area clean & tidyPromote the safety & security of all site users and ensure all staff comply with security protocols.You are...An experienced receptionist/administrator used to liaising with customers/clientsOrganised, naturally helpful and a good multi-taskerComputer literate – including Windows/Word/Excel/Outlook or equivalentKnowledgeable of telephone systemsPolite, friendly & approachable with excellent communication skillsGCSE Maths and English qualified, with a good level of numeracy and literacyDiligent & accurate, with an eye for detail and an understanding of confidentiality.Why Cygnet? We’ll offer you…Salary: £28,050 Per AnnumStrong career progression opportunitiesExpert supervision & supportEmployee referral schemePension schemeCycle to work scheme & employee discount savingsPlease note that successful candidates will be required to undergo an enhanced DBS check.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possibleWhat next?If you care about making a difference – we want to talk to you.Click the button to apply